Help! I’m Locked Out of My Website and Don’t Know What to Do.

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What is the most common nightmare for any website owner? Losing access to your site and being locked out of it at the same time! It sounds like something that can only happen in a horror movie, but we’ve all heard stories about this happening to other website owners, so it is not an impossible scenario. You can use different options when you are locked out of your website. Depending on the circumstances, one of the following solutions should get you back into your website as soon as possible. If everything else fails, please reach out to your website hosting support staff or contact Stack Host.

Try to Reset Your Website password to Gain access.

Try to Reset Your Website password to Gain access - Locked Out of My Website

First of all, you should try to reset your website password. If you’re using some WordPress plugin, you might be able to reset your password to log in to your website again. Suppose your website is on WordPress, and you haven’t changed your password since creating your website. In that case, you can reset your password by going to the “Users” section of your WordPress admin panel and choosing your username from the drop-down list. Once logged in, go to the “Password” section and type your new password. If you’ve changed your password before, but you still remember your old one, you can log into your WordPress website as usual and then go to “Tools | Password Reset” and follow the instructions to reset your password. 

Contact The Person or Company That Built Your Website

Contact The Person or Company That Built Your Website - Locked Out of My Website

Suppose you don’t have the contact details of the person or company that built your website. In that case, your next best option is to do a quick search online to see if they have a website or social media profile. If you find any type of contact information, you can send them an email or a tweet explaining your situation and asking them to help you resolve the issue as quickly as possible.

Reach Out To Your Hosting Provider Support Team

Reach Out To Your Hosting Provider Support Team - Locked Out of My Website

If you’re still locked out of your website after resetting your password and trying to contact the person or company that built your website, your next option is to reach out to your hosting provider support team. If you’re hosting your website with us, the first thing you should do is to log in to your account and try to reset your hosting login password. If you’re not able to do that, then you can contact us and ask for help. Hosting companies can also reset your hosting login password for you, but they will usually do it in exchange for your hosting login credentials so they can have full access to your account. If you don’t want to give out your hosting login details, your hosting provider support team can create a new hosting login account for you without giving them your current login details.

Change your password in the Database: CPanel or PHPMyAdmin

Change your password in the Database: CPanel or PHPMyAdmin - Locked Out of My Website

If you’re still locked out of your website, and you’ve tried everything else, you can try to change your password in the database. You can do that by logging in to your website hosting account and accessing the database through either the “MySQL” section of your hosting account control panel or the “PHPMyAdmin” tool. Once you’re in the database, you have to search for your website database and locate the “wp_users” table. Once you’ve found the wp_users table, look for your username and change your password by editing the “password” field. Make sure you save your changes and close the database before logging out.

Talk to a website expert to get your website back.

If you’re still locked out of your website, and you’ve tried everything else, your last option is to contact a website expert. There are lots of website experts who can help you regain access to your website. You can look online for website experts in your area and see if they can help you with your situation. Website experts usually charge an hourly rate or a percentage of your annual website hosting costs. You don’t want to be in this situation, but if you ever find yourself locked out of your website, know there are several ways to get back in. The first thing you should do is to try to reset your password. If that doesn’t work, you should contact the person or company that built your website. If you can’t get in touch with them, then reach out to your hosting provider support team and change your password in the database. If all of these don’t work, talk to a website expert to get your website back.

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